Studio Policies

•  Must be 18 years and older
•  Must not be pregnant , breastfeeding or nursing.
•  Virgin Eyebrows must read and accept all policies; except "Previous PMU Policy"
•  Non-Virgin Eyebrows must read and accept ALL policies. 
•  Deposit (Booking Fee) is required to book your appointment
•  Deposit will go towards total cost of service; Initial and Touch-Up service.
•  All Deposit's are NON-REFUNDABLE
•  Consent form must be received within 24 hours of booking.
•  IF you opt for Consultation, It Is required a minimum of 3 days before appointment. 
•  During consultation, it is your responsibility to request a Patch Test.
•  Consultation is included in Booking Fee.
• If you are undergoing chemotherapy, have diabetes, epilepsy, keloids, or an autoimmune disease (Please consult with your physician and contact us prior to booking)

•  Cancelation and NO SHOW automatically forfeit deposit.
•  Being late PAST the 15 minutes of your appointment will default your appointment as a cancellation or NO-SHOW.
•  If you Canceled or did a NO-SHOW, you can only schedule a new appointment by; Paying a NEW Non-Refundable Deposit of 50% total cost of service. (If you Cancel or NO SHOW, your New Deposit amount will be forfeited)

• Must be respectful towards the Studio and personnel.
• Must be understanding and open minded when your artist explains any contraindications and possible side effects. (100% of the time, it is for your own benefit).
• Must be honest on consent form.
• Provide complete information about one’s illness/problem/medications/vitamins,  to enable proper evaluation to provide a service.
• Acknowledge and agree that we are not a Medical Doctor to indicate when to stop/start your medications; This is why we ask for your Doctors note. (We will ask this of you AFTER we agree to proceed during the consultation)
• Acknowledge and agree that everything on this website is for informational purposes only, and are strictly followed by the studio and artist(s).
•  You are solely responsible to request a patch test BEFORE service is performed.
•  No food or drinks inside the building.
•  Be on Time.
• Please go to the restroom before your appointment time. (We have a restroom in the building)
•  Do NOT come in 30/45 minutes early. 

• If you take the COVID-19 vaccine, please do so 3 weeks BEFORE OR AFTER your appointment.
• Face mask is mandatory in the building!
• Face mask must be covering nose and mouth.
• If you experience any COVID-19 symptoms please notify me. (Re-schedule policy will take place).
• If you have tested positive for COVID or have been near someone who is positive for COVID, you must reschedule appointment until you are negative. (Re-schedule policy will take place).
• If you cancel or NO-SHOW due to COVID-19 ; (1) PCR test must be done a minimum of 1 day before appointment. (2) Present PCR test results with date and time performed  (3) Once proper documentation has been provided, we can then consider it as a Reschedule (Re-Schedule policy will apply, with exemption of the 48hr policy due to COVID-19 results).
• No extra guests or pets.

• There is a 5 minute grace period (No Late fee BEFORE 5 minutes after appointment).
• There will be a $20.00 Late fee required if you are late 15 minutes.
• IF YOU ARE LATE PAST 15 MINUTES, your appointment WILL BE CANCELED!!

• Consult with your doctor BEFORE stopping any medications / RX.
• Must disclose medical conditions and/or medications. (This is for your own benefit)
• If you have any medical condition or taking RX, consult with your doctor about getting service done.
• If medical condition/RX/Medication is approved by artist, bring physical copy of Doctors approval (as indicated)

• Apple pay is accepted. (You MUST be the cardholder if you will be using ApplePay)
• If using credit/debit card, you must be the rightful cardholder.
• Cash payments are preferred.
• Checks are NOT accepted.
• Card payments are subject to a convenience fee of 3%.
• AFTERPAY & CHERRY is accepted for remaining balance.
  • AFTERPAY & CHERRY payments are not exempt from refund policies.
  • AFTERPAY & CHERRY payments are NON-REFUNDABLE.

• No intense sun exposure and no tanning (Preferably 1 week before)
• If you had LASIK, you must wait 3 months or until your doctor cleared you.
• If you are VEGAN, make sure your Iron is controlled
• No Botox, facials,  or AHA's for 4-6 weeks before appointment.
• No laser treatment on face for 30 days before or after
• No alcohol/ caffeine or other stimulants 48 hours before appointment
• No brow tinting/waxing/threading, lamination or latisse 2 weeks BEFORE appointment
• Do not take blood thinning medication 72hrs before appointment, including Aspirin, Tylenol, Advil, Vitamin E, Vitamin A, Niacin, Fish Oil,  etc.
• If you are taking multi-vitamins like "Hair, Skin, and Nails", do not take them 72hrs before appointment.
• Must NOT be on Acutane for a minimum of 6 months to a year before procedure.
• Do not take immunosuppressive medication; Before stopping RX, consult with your doctor.
• 4 weeks before appointment: No fish oil supplements, no chemical peels, no microdermabrasion, no microneedling, and no skincare products containing Retinol or Retin-A, no steroids, no keloid scar, no hemophilia.
• Do not schedule if you have history of Psoriasis, Herpes or Eczema on face (even with no current break out, the service can cause a flare-up).
• Do not schedule If you suffer from allergic reaction to lidocaine or epinephrine ( Our anesthetic contains these ingredients) (However you can opt in for the procedure without numbing agent).
• If you have suffered from epilepsy/seizures, diabetes, high blood pressure, skin disorders/ skin conditions, or any other autoimmune disease, please contact me through instagram or facebook prior to booking. A lot of medications interfere with your healing process and during the procedure. Some Doctors will give you a letter stating you are fine to do the procedure with/without a medication/condition but your artist will know about what medications/condition could interfere with the PMU procedure, pigment, retention and healing. 
• PLEASE NOTE, YOU WILL BE MORE SENSITIVE DURING YOUR MENSTRUAL CYCLE

Some examples of Doctors Note being mandatory is:

• When you have uncontrolled blood pressure, blood related issues/disorders
• When you have uncontrolled diabetes
• If there is a current viral Infection or infectious disease
• If you are an organ transplant recipient
• If you have a pacemaker or severe heart disease or artificial valves
• If you are PRONE TO KELOIDS
• If you have epilepsy, HIV, Acute Hepatitis, Leukemia, Sarcoma, Artificial Insemination, Von Willebrands disease, Multiple Sclerosis, Malignant Disease, or Thrombophilia.

• If you have previous PMU, send a message to evaluate what can be done, or if anything can be done without removal.
• DO NOT message to book appointment if it HAS NOT been 12 weeks since previous work.
• Must send a minimum of two CLEAR pictures without makeup on eyebrows; good lighting AND natural light (Outside). The more pictures, the more angles, the different lighting will help assess what can be done.
• Some previous PMU cover ups, may require more than 2 sessions (Initial and Touch-Up). 
• Additional sessions if needed, are subject to extra charge. 
• We will do our best to color correct your previous work within your Initial & Touch-Up, we do not make any guarantees you'll be done by second session (Touch-Up).
• If we recommend removal, it usually is when previous work is overly saturated, or color cannot be corrected to the ideal point we (Yourself and Artist) want to achieve.

• When booking a giveaway/promotional price, you will have two weeks to schedule your appointment. (Unless stated on otherwise on flier)
• All policies will apply for promotional or giveaway appointments. No exemptions.
• Giveaways/Promotions are done in rare instances and run for a limited time.

• All transactions are final.
• All deposits (Booking Fee) are final.

• 48 hour notice (before appointment) is required.
• You may reschedule ONCE; Deposit will transfer to rescheduled appointment once.
• A Second reschedule will require a new deposit. (Initial deposit will be forfeited)
• Appointment cannot be rescheduled without 48 hours notice before appointment.
• If 48 hour notice Is not given, it will be considered a cancellation.

• The Touch Up Price (if) included when booking, will not be honored if it is a No show/Cancelation.
• Non-Refundable deposit will be required to secure NEW Touch-Up service date; IF initial Touch-Up is canceled / or "no show".
• A fee will apply if you are wanting any additional touch-ups. (ex: you are wanting another touch up AFTER your 8-10wk touch up.)
• Touch Up prices are ONLY for clients who have done their initial service with us.
• If you are needing a Touch-Up and have previous work; (1) You must wait 12 weeks since previous work, (2) Initial Service price will be charged and (3) we reserve the right to refuse a service or recommend removal (if needed).
• If you become pregnant after your Initial service, we will be unable to perform your 8 week Touch-Up. You'd have to wait until a minimum of 2 months after delivery/breastfeeding to have a service performed; Will be subject to a Touch Up fee.
• Touch-Up Referral program only applies to regular clients. This does not apply to "Student/Instructor Models".

• Do not wear clothing that easily stains, or of value. (Pigment can splatter and possibly ruin clothing)
• We are not responsible for accidents to your physical property. (Ex: Vehicle, Clothing, etc)
• We are not responsible for any accidents. (Ex: If you trip, fall, etc)
• We are not responsible for any damages, or personal belongings.

No. The fine hair stroke line is what makes gives you the natural brow look. With the constant production of oil, those strokes will heal soft and diffused look; rather than sharp fine lines. End results will give you a powdered undesired look and will fade faster than average time.

No. Accutane wears down your body and strains the skin (making it more fragile and sensitive). It has been reported to increase the risk of hypertrophic scar formation after chemical peels or dermabrasion. You MUST be off of it at least 6 months before your appointment. The effects of Accutane will remain in your body for a minimum of 6 months to a year.
Consult with your MD before stopping any RX.

With application of anesthetics , there should be little to no pain. It does vary from person to person because no skin or pain tolerance are the same.

Yes! Men need brow love too!

No. I am sorry for the inconvenience but when I deny a service for XYZ medication or condition, it is for YOUR OWN BENEFIT! 

- I will give you explanation in depth as to why you were denied service.

In certain cases, I can color correct or work over your old PMU. Consultation is needed BEFORE booking to determine what we can do and if we can do anything. It ultimately depends on your current eyebrows, skin, length since last procedure, and pigment.
Most cases require removal, but i have seen a few where the pigment is very light to work on.

IMAGINE In this scenario your eyebrows are the cup and pigment is the water:  You have a cup of water and it’s completely full. Will we be able to add more water (Color Correction)? No. The cup is already full and will spill. This is the same with old PMU. If the brows are overly saturated, they will not take color correcting pigment. For color correction to work it needs to be lightly saturated or close to nothing.

No, but you are welcome to schedule your appointment for a date after your expected due date. I'd recommend 3+ months after birth to allow hormones to regulate.

No. If you are exclusively breastfeeding, partially breastfeeding or pumping, you cannot get services done by me. You are welcome to book a date you think you might be done.
This is for your baby's benefit!

If you regularly use botox, you will need to wait a minimum of 4-6 weeks (after) botox, prior to or following your appointment. Please keep in mind your Touch-Up appointment as well.

All eyebrow procedures fall under PMU, known as Permanent Make-Up. Although the goal is longevity, these procedures do not guarantee permanent results, thus sometimes being referred to Semi-Permanent Makeup.
The average retention and lifetime of pigments in the skin ranges from 10-36 months. The rate of retention depends on skin type, lifestyle, health, hormonal levels, sun exposure, medications and conditions.
No two clients have same retention and results.

It is recommended you schedule your 12-36 month Touch-Up's for "Color Boost".

The pigment will fade faster the longer you spend in the sun or tanning bed WITHOUT protection. This can cause different hues of the original pigment. (Ex: Red or Grey tones)
Wear SPF once fully healed!

Absolutely ! Eyebrows are a two step process. The second session is used to fill in any areas that healed patchy. This is the time to adjust color/shape/size as needed.Ex: If you'd like to go darker.

The touch-up is what will help prolong the life of your brows!

AVOID working out for 7 days after the procedure. Light exercise is fine due to minimal sweating, but you MUST clean the tattooed area when you're done exercising. The salt in the sweat will fade the pigment very quickly and give poor results.(Clean them as instructed in aftercare.)

Initial Session: Expect to be here for THREE HOURS (3).  Most times I might take the full three hours, other times we can be done in a hour and a half. Do come in with your mind set on 3 hours. Do NOT rush the process because that will not guarantee you the best results.

Touch-Up (Perfecting Session): It can take anywhere from 1.5 to 2.5 hours. Could be less depending on your retention and adjustments

NO!! Please do not tweeze, thread, wax, tint, or modify your eyebrows in any way for as long as possible for a minimum of TWO WEEKS before appointment.Your regular brow maintenance may resume once they have healed.

I advise that you stop using any Retin-A products at least 30 days prior to your appointment.

There are no guarantees on final results, all individuals heal and take pigment differently. The only thing i can guarantee is that my number one priority is your safety and health from your initial service to any perfecting session.

Cash is preferred, but all major credit and debit cards are accepted. We do NOT accept checks. We accept AFTERPAY as well, please read payment policies.

Tipping Isn't expected, but It's greatly appreciated!

We will book your Touch-Up appointment 8 weeks after your Initial session. So keep in mind it can take up to 2.5 months to complete your eyebrow transformation. The eyebrows typically take 10-14 days to fully heal, If you have any concerns about your appointment during a certain trip, feel free to reach out to get your concerns cleared up.

When booking your appointment, keep in mind your vacations and other activities since there are certain things you need to avoid before and after your appointment. (Ex: Direct sunlight, sweating, swimming, etc.)

Generally most people will suffice with two  sessions; Initial Service and 8 Week Touch-Up. In rare cases, a third session might be required; This is due to many factors.